Commercial Excellence Manager

Join Fastned at the forefront of Europe’s electric vehicle and charging infrastructure revolution! As we rapidly expand our charging network across Europe, the opportunity to attract and serve more EV drivers is growing fast. To accelerate this growth, we are looking for a Commercial Excellence Manager  to help route electric drivers to our industry-leading charging stations . Together with 400+ colleagues from over 45 nationalities, spread across 10 countries, we drive change in the energy transition. What sets us apart is our focus on reliability, sustainability and clean energy. We have been awarded “Best Charging Network” in the UK, France, Switzerland and the Netherlands, further establishing Fastned as a leading player in the field.

Your role:

Your mission is simple but vital: Make sure every EV driver can find a Fastned station the moment they need one.

First thing first, this isn’t a marketing or branding role. While your work makes us "visible," you won’t be focusing on social media or ad campaigns. Instead, you are the person who ensures Fastned is seamlessly integrated into the driver's journey. In our industry, being physically present on the highway is only half the battle; if a driver can’t see our chargers on their dashboard or map while planning their route, we simply aren't part of their trip. Your job is to bridge that gap by connecting our physical stations to every digital navigation system out there.

Reporting directly to the Growth Director, you will be the overarching owner of our digital visibility for drivers on the road. You’ll sit at the heart of a cross-functional effort to make our stations impossible to miss, working with Product to ensure perfect data sharing, Sales and Partnerships to close prioritization deals with car manufacturers, and Marketing to drive promotions.

Beyond the day-to-day coordination, you will also represent Fastned on a larger stage, working with governments and industry associations to shape the standards of our young industry. This is your opportunity to own a critical part of our expansion, driving change in the energy transition and making a lasting impact on how the world moves.

Key responsibilities:

• Set the foundation for our digital wayfinding: This means you’ll dive into the mobility industry to set the standards and create a clear KPI framework that everyone at Fastned can get behind. Once the goal is clear, you’ll set up a pragmatic process to keep the wider team aligned and moving forward on a joint roadmap. You aren't just watching from the sidelines; you are the one driving the rhythm of how we show up on the road.

• Online data accuracy: A big part of your day-to-day is owning our online data accuracy. You’ll be hands-on in making sure our location data is perfect across every platform, monitoring it closely and jumping in to fix things when they look off. This involves a lot of teamwork, collaborating with our internal experts to get the right data in, and managing our relationships with data brokers and third-party platforms to make sure the right information comes out. You are the final guardian of what the driver actually sees on their screen.

• Monitoring and Alignment: You’ll also act as the central hub for monitoring and alignment. By developing a smart monitoring system with clear targets, you’ll make sure all our stakeholders are pulling in the same direction. It’s about creating a loop of continuous improvement where we measure our success, learn from the data, and keep getting better. You make sure the "cross-functional" part of your title actually happens in practice, keeping everyone connected and efficient.

• Contribute to the strategy: You’ll be a key voice in our long-term strategy. Working alongside our senior leaders and the strategy team, you’ll help shape the future of how people find Fastned. You’ll keep a sharp eye on market trends and new tech, spotting opportunities to design scalable processes that help our sales and network teams grow. You aren't just managing the status quo; you’re helping us figure out how to stay ahead in a young and fast-moving industry.

Who we are looking for:

• Experience in a fast growing context location based industry. Since this role is quite unique, we're open for people with a variety of backgrounds. We're keen to hear your angle on why you're the best fit for making this endeavor a success.

• Good understanding of digital navigation, maps, or wayfinding systems is a huge plus.

• You are comfortable with project management and data-driven decision-making to ensure our online presence is flawless.

• Exceptional communication skills with the confidence to influence senior management and coordinate diverse, cross-functional teams.

• Fluency in English and cultural awareness to navigate various European markets. Additional European languages are considered a plus.

• A genuine passion for sustainability and a desire to be a pioneer in the electric mobility revolution.

Join us in building a better future!

We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We focus on work-life balance, provide genuine work flexibility, and have family-friendly policies in place. Electric mobility is new territory for you? Don’t worry! As part of your onboarding, you will participate in a series of exciting workshops where you will learn everything about our industry and fast-charging infrastructure. Our benefits package includes:

• A training and development budget of €3,000 per year per employee, because development and training are important to us and our sector offers endless opportunities.

• Daily vegetarian lunches, snacks & drinks are provided at our office.

• To fully embrace the EV lifestyle and ensure seamless travel to job sites, you'll get access to our fully shared electric pool cars.

• 29 holidays + 2 Mission Days you can use to contribute to Fastned’s mission or to support a cause that is important to you.

• Pension plan fully covered by Fastned.

• Stock option plan: We believe in shared value creation.

• Mental Wellbeing with nilo health: Access to a confidential mental health platform offering 1-on-1 coaching with psychologists, group sessions, and a variety of digital self-care tools.

• Enjoy a sponsored membership providing flexible access to a wide network of gyms, fitness classes, and wellness facilities across the NL. 

• Going the extra mile for parents: Beyond offering paid parental leave that goes well above the legal minimum, we provide personalised coaching through Foundree to support your well-being and confidence at every stage of your parental journey.

• Understanding women's health is beneficial for all of us, fostering empathy, improving communication, and creating a more inclusive workplace. That's why we teamed up with Flouria, providing you with quick access to a broad range of women's health professionals.

• Other perks include food and drinks available all day at the office, various social gatherings, and exciting yearly company trips!

Interested in making an impact?

We would love to have a conversation with you! Apply now, send us your CV and explain in your motivation letter why you’re excited about joining Fastned. Here are the next steps of the hiring process:

• A call with our Recruiter

• An Interview with the Head of Growth

• Case study Interview with our Growth team

• Coffee chat with the team

Then, it’s time to welcome you on board to Fastned!

Fastned stands for equity and inclusion. We welcome applications from people of all backgrounds, gender identities, sexual orientations, religions, neurodiversity, disabilities, parental status or any other protected characteristic that makes you unique.