Retail Facilities Manager Europe

At Fastned, we’re changing the world of fast charging — not just by building stations across Europe, but by shaping every part of the experience that comes with it. As our network grows, so does our ambition to create a high-quality, cohesive retail environment that supports electric drivers throughout their journey. It’s a natural extension of our mission to make charging simple, seamless, and surprisingly enjoyable.

This isn’t about building a separate retail business — it’s about strengthening the charging experience at its core. Retail at Fastned exists to improve the charging experience: whether that’s through smart, unmanned setups with essential amenities or full-service shops at high-traffic locations. The challenge? Keeping operations smooth, flexible, and built to grow as we expand across Europe.

Your role

As Retail Facilities Manager, you’ll be responsible for how we operate and maintain our growing network of shops and retail assets across multiple countries. You’ll act as the bridge between retail, field operations, network infrastructure, and procurement — making sure every location looks great, runs efficiently, and meets our standards.

Since this is a brand-new role you’ll be focussing on establishing the facilities services that support our retail experience from scratch. From setting up scalable maintenance processes and structuring supplier contracts to ensuring clear ways of working, you’ll create the foundation that keeps our operations consistent and future-proof.

Your work enables our stores across Europe to act quickly and confidently — while keeping quality high and costs under control.

What you’ll do

• Set up and manage facilities and maintenance strategies for our current and future shops across Europe.

• Lead procurement processes for services and equipment — from landscaping and waste handling to seating, signage, and installations.

• Negotiate and manage supplier contracts and framework agreements, ensuring responsiveness, quality, and cost-efficiency.

• Map and manage our retail assets: track what’s built at each site (and by whom), and ensure it’s maintained consistently.

• Establish fast-response procedures for maintenance needs — with clear ownership, escalation paths, and SLAs.

• Align stakeholders across Retail, Field Operations, and Network Operations, making sure roles and workflows are clearly defined.

• Integrate retail shops into existing Fastned contracts (cleaning, waste, maintenance), to create synergies and avoid duplication.

• Support Area Managers with tools, service partners, and contract access to resolve local issues independently.

• Track and analyse performance data, turning insights into process improvements, cost control, and service upgrades.

What do you bring?

• At least 5 years of experience in a similar role in retail, facility management, or operations.

• Experience in contract management, supplier coordination, and cost optimization.

• Strong analytical and process-oriented skills.

• Experience in setting up new processes in a fast-growing organization.

• Strong communicator, able to switch between different disciplines and levels.

• Fluent in Dutch and English.

• Experience in an international environment is a plus

Join us in building a better future!

We work hard to change the world, but we don't forget to recognise & celebrate our successes, big and small. We focus on work-life balance, provide genuine work flexibility, and have family-friendly policies in place. Electric mobility is new territory for you? Don’t worry! As part of your onboarding, you will participate in a series of exciting workshops where you will learn everything about our industry and fast-charging infrastructure.

Our benefits package includes:

• Stock option plan - we believe in shared value creation.

• Attractive Pension plan (fully covered by Fastned).

• A training and development budget of €3,000 per year per employee, because development and training are important to us and our sector offers endless opportunities.

• A fully electric company car (all charging expenses covered).

• 29 holidays. Additionally, we give you 2 ‘Mission Days’ you can use to contribute to Fastned’s mission or to support a cause that is important to you.

• Daily lunches, snacks & drinks are provided at our office locations.

• Next to fun events year-round, we throw notorious Christmas parties and organise an amazing yearly trip abroad with all employees.

• Other perks include flexible working hours, full travel compensation and the working gear of your choice.

• Going the extra mile for parents: We provide you with personalised coaching support before, during and after parental leave. Facilitated by Foundree

• Understanding woman’s health is beneficial for all of us, fostering empathy, improving communication, creating a more inclusive workplace. That’s why we teamed up with Flouria, providing you with quick access to a broad range of women’s health professionals. 
  

Interested?

We’d love to hear from you. Apply now and tell us in your own words why this role — and our mission — excites you.